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Lister FAQ

How to post a product?

Once you have logged into your profile, click on your profile name and select the option “Listed products”. On the page that opens up, click on “+ Add Product To Rent/Sell”. This will open up a form to fill in your product details. Follow through with the details requested. Under the product commercial section, you have the option to rent your product for days, weeks or months. You also have the option to pick different rents for each rental term. Once you have filled in all the details, you will be shown a preview screen. You can choose to edit any details you want to change or Send the product for approval by clicking on the “Send For Approval” button. Your listing becomes active once its reviewed and approved by Rentstobuy.com. This process usually takes about 24 hrs.

How to chat with an interested renter?

When an interested renter messages you, you will receive an email notification. To respond to the message you have received, you can login into your profile and go to that product listing. Under the product listing you will have the option to chat with the interested renter.

When do I get paid?

Payment will be released as soon as you mark the product as delivered and the renter has marked the product as picked up.

How to edit a post?

Login into your profile and navigate to the listed product. You will find the edit option under each listed product. Click on edit to change any details for your listing

How to delete a post?

Login into your profile and navigate to the listed product. You will find the delete option under each listed product. Click on delete to remove your product listing.

How to contact support?

Navigate to the bottom of the home page. Under quick links click on the contact option and use the form to contact support. You can also email us at admin@rentstobuy.com